Cookie & Privacy Policy

Saint Wax Records (“Saint Wax”) is committed to protecting your privacy and ensuring the security of your personal data. This policy, updated to 2025, explains how we collect, use, and manage personal and non-personal data collected through the website www.saintwax.com.

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1. Types of Data Collected

When using the website, we collect:

• Browsing Data: IP address, device type, operating system, page response times, visit duration, and interactions with the website.

• Personal Data Provided by Users: Name, surname, email address, physical address, password, and communications submitted via contact forms or during transactions.

• Payment Data: Information related to payment methods, including credit card details, processed in compliance with PCI-DSS security standards.

• Cookies and Similar Technologies: Used to enhance user experience, analyze website usage, and personalize content. More details are available in our Cookie Policy.

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2. Purpose of Data Processing

The data collected is processed for the following purposes:

1. To provide, personalize, and improve our services and products;

2. To provide technical assistance and support to users;

3. To send personalized communications, service notifications, and promotional messages;

4. To analyze statistical data to improve the quality of services offered;

5. To comply with legal and regulatory obligations.

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3. Methods of Processing and Storage

Data is securely processed using digital tools.

• Platform: The website uses the Wix.com platform, which provides high-security standards, including servers protected by firewalls.

• Payment Security: Direct payment gateways offered by Wix.com comply with PCI-DSS standards, ensuring the secure handling of financial information.

Data will be retained for as long as necessary to fulfill the purposes for which it was collected, unless otherwise required by law.

 

4. Communications and Contact

We may contact you for:

• Account management and updates;

• Resolving issues or disputes;

• Sending surveys or collecting feedback;

• Providing updates on new products, services, or company news.

Communications may be sent via email, phone, SMS, or regular mail.

 

5. User Rights

In accordance with the updated articles of the GDPR (General Data Protection Regulation, EU 2016/679), you have the right to:

1. Access your personal data;

2. Request correction, updating, or deletion of your data;

3. Restrict or object to data processing;

4. Withdraw consent for data processing at any time;

5. Receive your data in a structured, readable format (data portability);

6. File a complaint with a competent supervisory authority.

To exercise your rights, contact us at: info@saintwax.com.

 

6. Changes to the Privacy Policy

We reserve the right to update this policy at any time. Changes will be posted on this page and will take effect immediately. We encourage you to review this section periodically to stay informed about updates.